Satyakam Mohanty

“Okay Google, is Conversational Analytics here to stay?”

“Okay Google! When did the US women’s football team last win the World Cup?” “The US women’s team won the football World Cup in 2015, and have won 4 World Cups overall.” “ Alexa I want to buy the US women’s football championship jersey.” “Here are some jerseys you can buy.” Our online browsing and searches have turned conversational. People everywhere are increasingly using voice-activated technology to get answers to their questions in real-time. Enterprises and businesses have thus realized that the conversation has shifted from “mobile first” or “cloud first” to a “conversation first” landscape. This paradigm shift in Conversational AI – having a conversation with a device-assistant like… Read More

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